Our website is connected to Internet acquiring and you can pay for the Service by Visa or Mastercard. After confirming the selected Product or Service, a secure window with the payment page of TipTop Pay processing center will open, where you need to enter your bank card details. The 3-D Secure protocol is used for additional authentication of the cardholder. If your issuing bank supports this technology, you will be redirected to its server for additional identification. For information on the rules and methods of additional identification, please contact the Bank that issued you a bank card. For information on the rules and methods of additional identification, please contact the Bank that issued your bank card.
The online payment service is provided in accordance with the rules of Visa and MasterCard International Payment Systems on the principles of confidentiality and security of payment, using the most up-to-date methods of verification, encryption and data transmission through closed communication channels. Bank card details are entered in a secure window on the TipTop Pay payment page.
In the fields on the payment page it is required to enter the card number, cardholder's name, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data is displayed on the surface of the bank card.
CVV2/ CVC2 is a three-digit security code located on the back of the card.
Next, in the same window, the page of your issuing bank will open for entering the 3-D Secure code. If you do not have a static 3-D Secure set up, it will be sent to your phone number via SMS. If you have not received the 3-D Secure code, you should contact your issuing bank.
3-D Secure is the most modern technology for ensuring the security of card payments on the Internet. It allows you to clearly identify the authenticity of the cardholder performing the transaction and minimize the risk of fraudulent card transactions.
Security guarantees. The TipTop Pay processing center protects and processes your bank card data according to the PCI DSS 3.0 security standard. Information is transferred to the payment gateway using SSL encryption technology. Further information is transferred via closed banking networks with the highest level of reliability. TipTop Pay does not transfer your card data to us or other third parties. The 3-D Secure protocol is used for additional authentication of the cardholder.
If you have any questions about the payment you made, you can contact the payment service customer support by email support@cloudpayments.kz.
Online payment security
The personal information you provide (name, address, telephone, e-mail, credit card number) is confidential and will not be disclosed. Your credit card details are transmitted only in encrypted form and are not stored on our Web server.
The security of Internet payment processing is guaranteed by TipTop Pay Kazakhstan LLP. All operations with payment cards are carried out in accordance with the requirements of VISA International, MasterCard and other payment systems. When transferring information, specialized technologies for the security of online card payments are used; data processing is carried out on a secure, high-tech server of the processing company.
Payment by credit cards is safe because:
The authorization system guarantees the buyer that the payment details of his payment card (number, expiration date, CVV2/CVC2) will not fall into the hands of fraudsters, since this data is not stored on the authorization server and cannot be stolen. The buyer enters his payment details directly in the TipTop Pay authorization system, and not on the website of the online store, therefore, the payment details of the buyer's card will not be available to third parties.